Knowledge of systems administration concepts.
Core KSAT for the following Work Roles
Installs, configures, troubleshoots, and maintains hardware, software, and administers system accounts.
Provides technical support to customers who need assistance utilizing client level hardware and software in accordance with established or approved organizational process components. (i.e., Master Incident Management Plan, when applicable).
Additional KSAT for the following Work Roles
Plans, prepares, and executes tests of systems to evaluate results against specifications and requirements as well as analyze/report test results.