2253
May 21, 2020
KSATs
2253 (NIST ID: T0315)
Task
Develop and deliver technical training to educate others or meet customer needs.
Items denoted by a * are CORE KSATs for every Work Role, while other CORE KSATs vary by Work Role.
Core KSAT for the following Work Roles
No Work Roles with Core KSAT 2253 |
Additional KSAT for the following Work Roles
Technical Support Specialist (Additional)
Provides technical support to customers who need assistance utilizing client level hardware and software in accordance with established or approved organizational process components. (i.e., Master Incident Management Plan, when applicable).