5010

5010 (NIST ID: T0340)

Task

Act as a primary stakeholder in the underlying information technology (IT) operational processes and functions that support the service, provide direction and monitor all significant activities so the service is delivered successfully.

Items denoted by a * are CORE KSATs for every Work Role, while other CORE KSATs vary by Work Role.


Core KSAT for the following Work Roles

IT Project Manager (Core) ID: 802 (NIST ID: OV-PM-002) Workforce Element: Cyberspace Enablers / Acquisition

Work that involves directly managing information technology projects to provide a unique service or product.

Program Manager (Core) ID: 801 (NIST ID: OV-PM-001) Workforce Element: Cyberspace Enablers / Acquisition

Leads, coordinates, communicates, integrates and is accountable for the overall success of the program, ensuring alignment with critical agency priorities.

Additional KSAT for the following Work Roles

Product Support Manager (Additional) ID: 803 (NIST ID: OV-PM-003) Workforce Element: Cyberspace Enablers / Acquisition

Manages the package of support functions required to field and maintain the readiness and operational capability of systems and components.