5410
May 21, 2020
KSATs
5410 (NIST ID: T0379)
Task
Manage the internal relationship with information technology (IT) process owners supporting the service, assisting with the definition and agreement of operating level agreements (OLAs).
Items denoted by a * are CORE KSATs for every Work Role, while other CORE KSATs vary by Work Role.
Core KSAT for the following Work Roles
IT Project Manager (Core)
Work that involves directly managing information technology projects to provide a unique service or product.
Program Manager (Core)
Leads, coordinates, communicates, integrates and is accountable for the overall success of the program, ensuring alignment with critical agency priorities.
Additional KSAT for the following Work Roles
No Work Roles with Additional KSAT 5410 |