5610
May 21, 2020
KSATs
5610 (NIST ID: T0389)
Task
Review service performance reports identifying any significant issues and variances, initiating, where necessary, corrective actions and ensuring that all outstanding issues are followed up.
Items denoted by a * are CORE KSATs for every Work Role, while other CORE KSATs vary by Work Role.
Core KSAT for the following Work Roles
No Work Roles with Core KSAT 5610 |
Additional KSAT for the following Work Roles
IT Program Auditor (Additional)
Conducts evaluations of an IT program or its individual components, to determine compliance with published standards.
IT Project Manager (Additional)
Work that involves directly managing information technology projects to provide a unique service or product.
Product Support Manager (Additional)
Manages the package of support functions required to field and maintain the readiness and operational capability of systems and components.