Review service performance reports identifying any significant issues and variances, initiating, where necessary, corrective actions and ensuring that all outstanding issues are followed up.
Core KSAT for the following Work Roles
No Work Roles with Core KSAT 5610
Additional KSAT for the following Work Roles
Conducts evaluations of an IT program or its individual components, to determine compliance with published standards.
Work that involves directly managing information technology projects to provide a unique service or product.
Manages the package of support functions required to field and maintain the readiness and operational capability of systems and components.