Knowledge of measures or indicators of system performance and availability.
Core KSAT for the following Work Roles
Plans, implements, and operates network services/systems, to include hardware and virtual environments.
Installs, configures, troubleshoots, and maintains hardware, software, and administers system accounts.
Provides technical support to customers who need assistance utilizing client level hardware and software in accordance with established or approved organizational process components. (i.e., Master Incident Management Plan, when applicable).
Additional KSAT for the following Work Roles
Responsible for the cybersecurity of a program, organization, system, or enclave.