Knowledge Manager
Responsible for the management and administration of processes and tools that enable the organization to identify, document, and access intellectual capital and information content.
Qualification Matrix
Basic | Intermediate | Advanced | Notes | ||
---|---|---|---|---|---|
Foundational Qualification Options | Education | A BS degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science, from an ABET accredited or CAE designated institution fulfills the educational requirement for this WRC | A BS degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science, from an ABET accredited or CAE designated institution fulfills the educational requirement for this WRC | TBD | For additional information pertaining to ABET: www.abet.org or CAE: www.caecommunity.org |
Foundational Qualification Options | OR | OR | OR | ||
Foundational Qualification Options | DoD/Military Training | E3AQR3D031 02AA or E3ABR3D031 00AB | K-2G-7010 | 4C-FA26B | See TAB C (DCWF Training Repository) below for additional course information. |
Foundational Qualification Options | Commercial Training | TBD | TBD | TBD | |
Foundational Qualification Options | OR | OR | OR | ||
Foundational Qualification Options | Personnel Certification | Security+ or GSEC | FITSP-O or GICSP or CASP+ or CCNP Security or CISA or SSCP | See TAB B (Certification Index) below for certification vendor information. Courses at higher proficiency levels qualify lower levels. | |
Foundational Qualification Alternative | Experience | Conditional Alternative | Conditional Alternative | Conditional Alternative | Refer to Section 3 of the DoD 8140 Manual for more information. |
Residential Qualification | On-the-Job Qualification | Always Required | Always Required | Always Required | Individuals must demonstrate capability to perform their duties in their resident environment. |
Residential Qualification | Environment-Specific Requirements | Component Discretion | Component Discretion | Component Discretion | |
Annual Maintenance | Continuous Professional Development | Minimum of 20 hours annually or what is required to maintain certification; whichever is greater. | Minimum of 20 hours annually or what is required to maintain certification; whichever is greater. | Minimum of 20 hours annually or what is required to maintain certification; whichever is greater. |
Core KSATs
KSAT ID | Description | KSAT |
---|---|---|
22 | * Knowledge of computer networking concepts and protocols, and network security methodologies. |
Knowledge |
108 | * Knowledge of risk management processes (e.g., methods for assessing and mitigating risk). |
Knowledge |
134 | Knowledge of the capabilities and functionality associated with various content creation technologies (e.g., wikis, social networking, blogs). |
Knowledge |
135 | Knowledge of the capabilities and functionality associated with various technologies for organizing and managing information (e.g., databases, bookmarking engines). |
Knowledge |
136 | Knowledge of the capabilities and functionality of various collaborative technologies (e.g., groupware, SharePoint). |
Knowledge |
394A | Manage the indexing/cataloguing, storage, and access of explicit organizational knowledge (e.g., hard copy documents, digital files). |
Task |
464 | Construct access paths to suites of information (e.g., link pages) to facilitate access by end-users. |
Task |
910 | Knowledge of database theory. |
Knowledge |
1034A | Knowledge of Personally Identifiable Information (PII) data security standards. |
Knowledge |
1141A | Knowledge of an organization’s information classification program and procedures for information compromise. |
Knowledge |
1157 | * Knowledge of national and international laws, regulations, policies, and ethics as they relate to cybersecurity. |
Knowledge |
1158 | * Knowledge of cybersecurity principles. |
Knowledge |
1159 | * Knowledge of cyber threats and vulnerabilities. |
Knowledge |
6900 | * Knowledge of specific operational impacts of cybersecurity lapses. |
Knowledge |
6935 | * Knowledge of cloud computing service models Software as a Service (SaaS), Infrastructure as a Service (IaaS), and Platform as a Service (PaaS). |
Knowledge |
6938 | * Knowledge of cloud computing deployment models in private, public, and hybrid environment and the difference between on-premises and off-premises environments. |
Knowledge |
Additional KSATs
KSAT ID | Description | KSAT |
---|---|---|
5 | Ability to match the appropriate knowledge repository technology for a given application or environment. |
Ability |
19 | Knowledge of cyber defense and vulnerability assessment tools, including open source tools, and their capabilities. |
Knowledge |
163 | Skill in conducting information searches. |
Skill |
164 | Skill in conducting knowledge mapping (e.g., map of knowledge repositories). |
Skill |
223 | Skill in the measuring and reporting of intellectual capital. |
Skill |
230 | Skill in using knowledge management technologies. |
Skill |
338A | Knowledge of the principal methods, procedures, and techniques of gathering information and producing, reporting, and sharing information. |
Knowledge |
505A | Design, build, implement, and maintain a knowledge management framework that provides end-users access to the organization’s intellectual capital. |
Task |
513 | Develop an understanding of the needs and requirements of information end-users. |
Task |
721 | Monitor and report the usage of knowledge management assets and resources. |
Task |
777 | Plan and manage the delivery of knowledge management projects. |
Task |
794A | Promote knowledge sharing between information owners/users through an organization’s operational processes and systems. |
Task |
814 | Provide recommendations on data structures and databases that ensure correct and quality production of reports/management information. |
Task |
907A | Knowledge of data mining techniques. |
Knowledge |
942 | Knowledge of the organization’s core business/mission processes. |
Knowledge |
1034C | Knowledge of Personal Health Information (PHI) data security standards. |
Knowledge |
1034B | Knowledge of Payment Card Industry (PCI) data security standards. |
Knowledge |
1125 | Knowledge of Cloud-based knowledge management technologies and concepts related to security, governance, procurement, and administration. |
Knowledge |
1126 | Knowledge of data classification standards and methodologies based on sensitivity and other risk factors. |
Knowledge |
1136A | Knowledge of use cases related to collaboration and content synchronization across platforms (e.g., Mobile, PC, Cloud). |
Knowledge |
5000 | Leads efforts to promote the organization’s use of knowledge management and information sharing. |
Task |
6000 | Knowledge of taxonomy and semantic ontology theory. |
Knowledge |