Knowledge of service management concepts for networks and related standards (e.g., Information Technology Infrastructure Library, current version [ITIL]).
Core KSAT for the following Work Roles
Designs, develops, tests, and evaluates information system security throughout the systems development lifecycle.
Work that involves directly managing information technology projects to provide a unique service or product.
Leads, coordinates, communicates, integrates and is accountable for the overall success of the program, ensuring alignment with critical agency priorities.
Additional KSAT for the following Work Roles
Develops and maintains business, systems, and information processes to support enterprise mission needs; develops information technology (IT) rules and requirements that describe baseline and target architectures.
Conducts evaluations of an IT program or its individual components, to determine compliance with published standards.
Plans, implements, and operates network services/systems, to include hardware and virtual environments.
Manages the package of support functions required to field and maintain the readiness and operational capability of systems and components.
Designs enterprise and systems security throughout the development lifecycle; translates technology and environmental conditions (e.g., law and regulation) into security designs and processes.
Designs, develops, tests, and evaluates information systems throughout the systems development lifecycle.
Consults with customers to evaluate functional requirements and translate functional requirements into technical solutions.
Responsible for the analysis and development of the integration, testing, operations, and maintenance of systems security.